Personal Casework

As your local MP, I’m here to support you with issues you’re facing – no matter who you voted for. A key part of my role is helping constituents resolve problems with Government services.

I may be able to assist by offering advice or by contacting Government departments and agencies on your behalf. While I cannot direct these bodies on what action to take, I can raise your concerns with them and do everything possible to help.

What I can help with

I can assist with problems involving central Government departments, such as:

🔹 Benefits, pensions, National Insurance, child maintenance, and other matters handled by the Department for Work and Pensions (DWP).

🔹 Immigration, visas, and passports, through the Home Office.

🔹 Tax issues dealt with by HM Revenue and Customs (HMRC).

🔹Concerns with NHS services or healthcare access.

Please note that I can’t offer legal advice, intervene in active court cases or police investigations, or overturn Home Office decisions – but if you’re not sure whether I can help, feel free to get in touch and my team will advise you.

What I can’t usually help with

If your concern relates to local services such as bin collections, housing repairs, or fly-tipping, the best person to contact is your local councillor. You can find out who represents you by visiting:

Salford City Council 👇

www.salford.gov.uk/your-council/councillors/

Wigan Council 👇

https://democracy.wigan.gov.uk/mgMemberIndex.aspx?bcr=1

For general advice on issues like housing, debt, employment, or legal rights, you can also contact Citizens Advice for free, confidential support:

Salford Citizens Advice

📞 0300 330 1153 🌐 salfordcab.org.uk

Citizens Advice Wigan Borough

📞 0808 2787 801 🌐 cawb.org.uk/

What to do next

If you’d like my help, please get in touch with my office directly. If it’s something I’m able to assist with, I’ll usually ask you to complete a formal Request for Assistance form. This gives me the details I need, in your own words, to fully understand your situation and how best to support you.

Once we’ve received your completed form, either I or a member of my Casework Team will be in touch to confirm the next steps and explain how we’re taking your case forward.